Feedback is not a statement to be delivered. Feedback is a Conversation.
Having the appropriate feedback conversations enables mature performance discussions leading to performance improvement and strengthening trustful relationships.
Having effective feedback conversations requires the appropriate mindset and skillset. This is what this program provides.
Types of Feedback Conversations
- What are the four types of feedback and when to use each one.
- What are the essential communication skills required and what is the mindset which will enable their application.
- Practice on how to use each skill and on how to integrate them in each type of Feedback Conversations.
Essentials Skills Toolkit
Live classroom: 8 hours / Virtually: 3 two-hour sessions