Communication Essentials
This program teaches your people the key skills to actively listen to others, make open thoughtful questions, remain positive and sharing effectively their truth so that:
- They communicate effectively with their colleagues and customers
- The morale and the productivity of the organization is increased
Listen to Learn
Listen with the intent to be influenced
Inquire for Insight
Ask questions that draw ideas and insights from the other person
Tell Your Truth
Share relevant information
Express Confidence
Build the confidence and enthusiasm of the other person