Communication Essentials

This program teaches your people the key skills to actively listen to others, make open thoughtful questions, remain positive and sharing effectively their truth so that:

  • They communicate effectively with their colleagues and customers 
  • The morale and the productivity of the organization is increased

Listen to Learn

Listen with the intent to be influenced

Inquire for Insight

Ask questions that draw ideas and insights from the other person

Tell Your Truth

Share relevant information

Express Confidence

Build the confidence and enthusiasm of the other person

Duration

Live classroom: 4 hours / Virtually: 2 two-hour sessions